Using this Manual

This is the latest edition of the Medway Children's Services Procedures Manual which is produced and maintained in partnership with tri.x. This replaces all previous procedures.  These procedures use the word ‘must’ where the provision is a legal requirement. The word ‘should’ is used where the provision should be complied with but is not a legal requirement, such as where it is taken from non-statutory government guidance or accepted good practice.

For further details, please contact Rebecca Cooper (Rebecca.cooper@medway.gov.uk).

This manual is updated on a regular basis with the next update scheduled for November 2024. To be included in the next update all required amendments and additions (properly authorised by Medway) will need to be forwarded (using the "track changes" feature of MS Word) to tri.x by 15th September 2024.

Click here to view details of updates made to this manual.

Between routine updates urgent changes can be made to the manual – for example in response to the recommendations of an Independent Management Review, Serious Case Review or complaint.

If you would like to suggest a change to the procedures manual discuss your suggestion with your line manager in the first instance.

This manual contains a local resource section which can be accessed via the navigation bar. If there is a resource that you think should be added talk in the first instance to your manager. The nominated administrator for this area will be able to access online training in the use of the area from tri.x.

This library is populated and maintained locally and not by tri.x.

tri.x will not be responsible for content which is added into this area, and any concerns should be directed to the contact person with responsibility for the procedures.

The manual is accessed by readers who may find terms that they are not familiar with. Therefore, a glossary of definitions is available under the resource tab.

There is also a National Contacts resource populated with details of key national agencies and organisations likely to be relevant to procedures user.

Every effort has been taken to ensure regulatory compliance. If you discover any errors or omissions, please alert your manager.

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The content of this website can be accessed, printed and downloaded in an unaltered form, on a temporary basis, for personal study or reference purposes. Content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in whole or in part in any manner or in or on any media to any person without the prior written consent of tri.x and Medway Council.

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The Manual is intended to be viewed on line to ensure only the most up-to-date version of procedures are being used. It will be updated regularly so, in the unlikely event there is a requirement for hard copies they should be destroyed after 72 hours.

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